Fractional COO
Executive leadership, without hiring full-time.
Fractional COO engagements are focused on the flexible workspace and coworking industry, including independent, franchise, and corporate operators.
What the role covers
The operations seat, filled.
- 01
Operations strategy and systems
- 02
Accountability and implementation oversight
- 03
Technology and platform decisions
- 04
Support and structure for the community manager and sales manager
- 05
Growth initiatives and reporting
What the role does not cover
Clear lines, from day one.
On-site management. This is a remote strategy role, not a daily presence in the space.
Marketing execution such as ad campaigns, social media, or content production.
Direct supervision of on-site staff. The sales manager keeps that responsibility.
Do you need a fractional executive?
A senior seat, part-time, for as long as you need it.
A fractional executive is a senior leader you bring in part-time, for a defined scope, instead of hiring a full-time salary you are not ready to carry. Most owners hire one long before they realize they can.
As an owner you are the CEO by default. The first executive seat most owners actually need filled is not marketing and it is not sales. It is operations, because that is the seat that holds everything else together while you are busy running the business.
Signs it is time
- You are the last approval on nearly every decision.
- Your community manager is covering four roles and none of them fully.
- Systems exist in your head rather than in a document anyone else can follow.
- Growth plans keep getting written and then never executed.
- You are the one keeping the sales process on track.
Engagement Model
How we'd work together.
01
Start
We scope the engagement around what the business actually needs.
02
Diagnose
A 90-day diagnostic and stabilization phase. What's actually happening, and what has to steady first.
03
Lead
Ongoing strategic leadership. In the room, in the numbers, in the decisions.
04
Measure
Focus on measurable outcomes and sustainable growth. Not motion, results.
Consulting services provided through Colliding Clouds.
Proof
In their words.
"I have worked with Jana Greer extensively on implementing Nexudus and learning how to use it. She is extremely knowledgeable of all things Nexudus and all things coworking. She was able to explain the whys and wherefores of Nexudus so that I had a better understanding and was able to think through the processes better. Her thorough understanding and ability to convey and teach helped me to think "what would Nexudus do"? and therefore was able to better manage the platform."Kate Patton · Community Manager, Venture X (Denver South)
"Jana has great experience in coworking and really knows the systems needed to run a smooth coworking operation. She has always been very helpful and amazing to work with!"Nadim Ahmed · Venture X (Dallas North)
"Jana used her technical skills to deliver fast results that were always top quality. Her professional and personal skills made her an amazing asset."Brett Diamond · Co-Founder, Venture X
Next Step
